FelixFusion is dedicated to excellence in AI-driven tender management and compliance solutions, proudly adhering toISO 9001:2015 Quality Management Standards. Our mission is to empower SMEs with innovative, autonomous, and secure tools to access government contracts with confidence and efficiency.

Through our Quality Management System (QMS) and Information Security Management System (ISMS), FelixFusion commits to:

• Regulatory and Quality Compliance: Adhering to all regulatory, statutory, legal, and customer requirements, as well as applicable quality and security standards.
• Customer-Centric Solutions: Ensuring our tools and services are designed to consistently meet the evolving needs and expectations of our customers.
• Continuous Improvement: Ongoing refinement of our QMS, ISMS, and operational processes to enhance security, accessibility, and efficiency.
• Quality, Cost, and Delivery Excellence: Meeting organizational objectives through high standards in quality, competitive pricing, and timely delivery.
• Employee Empowerment and Growth: Fostering a culture of quality through employee engagement and offering ongoing feedback and professional development.
• Reliable Partnerships: Collaborating with suppliers who share our commitment to excellence and customer satisfaction.

FelixFusion actively involves team members at all levels to uphold the highest standards of information security and product quality. Our objectives are set and reviewed quarterly as part of our continuous improvement and management review processes.

Our Information Security Management System is designed to identify and control potential security risks, ensuring the integrity of our platform and customer data. Our Quality Management System ensures that we consistently meet customer satisfaction and adapt to changing industry needs.

FelixFusion views ISO 27001:2022 and ISO 9001:2015 certifications as vital components of our commitment to security, customer satisfaction, and sustained growth. This policy is communicated, understood, and embedded throughout our organization and is available to relevant stakeholders.